Best Practices: Defining Mobile ROI in Retail
Selasa, 19 Oktober 2010
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Every firm wants to make money on their investments, and mobile applications are no exception. With 38% of retailers already adopting a mobile strategy, managers and business owners now have to measure the performance of their mobile initiatives. Retailers need to complete an expansive gap analysis, covering all customer touch points. The goal of this exercise is to show how their mobile initiative...
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