[BPM] New BPM Papers: Transforming Customer Experience & Cooking up successful business process management & BPM in Utility
Kamis, 21 Maret 2013
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https://blogs.oracle.com/soacommunity/entry/new_bpm_papers_transforming_customer
（新しいとは言いづらいのですが）BPMに関する以下の3種類のホワイトペーパーをご紹介します。
- Transforming Customer Experience
The Convergence of Social, Mobile and Business Process Management http://www.oracle.com/us/technologies/bpm/bpm-for-integrating-experience-1891063.pdf - Cooking up successful business process management: A tactical approach http://www.oracle.com/us/products/middleware/bpm/white-paper-oracle-bpm-vs4-1885311.pdf
- Increasing Operational Efficiency - BPM in Utilities http://www.oracle.com/us/technologies/bpm/bpm-in-utilities-1878503.pdf
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Judul: [BPM] New BPM Papers: Transforming Customer Experience & Cooking up successful business process management & BPM in Utility
Ditulis oleh Unknown
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